Terms and Conditions of Purchase

Please read these terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the royaltankregiment.com website, you signify your agreement to be bound by these terms. We will endeavour to provide uninterrupted, error free access to the website. However this cannot be guaranteed due to the nature of the Internet. Occasionally, your access may be suspended or restricted to allow updates, upgrades or repairs, we will try to ensure that this is for the shortest time possible.

Your Shopping Account

When using the website you are responsible for ensuring that your account details remain confidential and you agree to accept responsibility for all activities.When registering your details ensure that the information you provide us with is complete and correct and that you advise us as soon as possible should this change or you wish your details removed. The Royal Tank Regiment reserves the right alter prices, edit or remove content, refuse access to the website or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be notified immediately.

Our Contract (Order)

The information we seek from you when placing an order is for billing and delivery purposes or for contacting you if we have a query.
When placing an order to purchase goods from royaltankregiment.com, you will be sent an email confirming receipt of the order and the order details. A contract between you and royaltankregiment.com will only take place once the order has been accepted.

Pricing

All products offered for sale by royaltankregiment.com are priced in pounds sterling. Occasionally, despite our best endeavours products appear mispriced. However we verify prices as part of our order confirmation email. If the correct price is lower than that promoted we will always charge you the lower amount and send you the product. If the correct price is higher, we will either contact you to advise you and request instructions before dispatch or cancel the order and notify you accordingly.

Postage

ONCE YOU HAVE SELECTED THE ITEMS YOU WISH TO PURCHASE, YOU MUST CONTACT  PRI ON 01980 650813.
THEY WILL INFORM YOU OF THE COST OF POSTAGE AND PACKING THE ITEMS TO YOU AND ALSO HOW TO PAY FOR YOUR ITEMS.
Please note we reserve the right to change the postage rates in the case of unusually heavy orders. 

Availability

We try to hold stocks of all styles for active products. However occasionally an item will be out of stock, if this is the case we will inform you. All delivery dates are estimates and are subject to availability. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Payment

We do not accept online payments. Please ring PRI on 01980 650813 who will tell you how to pay. Payment is accepted by credit or debit card or by cheque - we accept all major debit and credit cards except American Express.. Do not email your card details. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution.

Customs

Goods ordered from royaltankregiment.com for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches its destination country. Any charges for customs must be paid by you, we have no control over these and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.

Jurisdiction

These terms and conditions are governed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.

Descriptions

Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to affect changes, these will be notified to you at the time of ordering.